TRAINING PROJECT MANAGER

$60,700 - $164,900/Yr

Intralox - Washington, DC

Full-time - Mid Level

Washington, DC

1,001-5,000 employees

Merchant Wholesalers, Nondurable Goods

About the position

The Project Manager for Intralox Customer Training and Technical Communications will oversee customer-facing instructor-led and digital training projects. This role requires a blend of project management, organizational, commercial, and instructional skills to ensure the delivery of high-quality training solutions that meet customer needs. The Project Manager will work collaboratively with cross-functional teams and maintain strong relationships with stakeholders to drive project success.

Responsibilities

• Manage the development and delivery of instructor-led and digital training projects.
• Collaborate with cross-functional teams, including instructional designers, SMEs, and trainers.
• Establish, collaborate, and maintain strong relationships with account teams, customers, and 3rd parties.
• Define and negotiate the scope of work with a focus on customer needs and contractual obligations.
• Identify and allocate resources in collaboration with managers and workforce analysts.
• Oversee quality assurance processes and manage project risks and issues.
• Manage ambiguity and drive objective decision-making across diverse teams.
• Contribute to the development and improvement of team processes and deliverables.

Requirements

• B.S. or B.A. from an accredited university and/or 5+ years of experience in Project Management, Product Management, or a related field
• Proven track record in managing technical training development projects involving multiple cross-functional team members and stakeholders
• Confident self-managed individual who thrives in fast changing environment, comfortable with ambiguity, easily builds win/win relationships with peers, and open to giving and receiving critical feedback
• Results-oriented and strong collaborator that is trustworthy while creating alignment without formal authority
• Commercially minded, with the ability to conceptually grasp and communicate technical information to customers and to internal teams
• Proficiency in Microsoft Office Programs and Smartsheet
• Willingness to travel (approximately 25%)

Nice-to-haves

• PMP or formal Project Management training
• Experience in managing training or documentation projects
• Experience in the material handling or warehouse industry
• Technical knowledge of electro-mechanical devices

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Paid time off
• 401K
• Flexible spending account
• Life and AD&D insurance
• Long term care
• Tuition reimbursement
• Additional voluntary benefits