Training Specialist

Dale Rogers Training Center - Oklahoma City, OK

Full-time

Oklahoma City, OK

Educational Services

About the position

The Training Specialist is responsible for designing, developing, coordinating, and conducting training programs for employees at DRTC. This role involves setting goals and objectives, training employees on policies, procedures, safety, and job-specific skills, while also accommodating individual needs and contract assignments. The position requires assisting employees with computer access in the training room and adapting training duration based on curriculum and individual capabilities.

Responsibilities

• Review training materials from multiple sources and choose appropriate materials.
• Develop teaching materials and obtain approval of new procedures or procedural changes through the custodial process.
• Create, schedule, and coordinate training programs, using a variety of instructional techniques.
• Design training sessions tailored to specific roles on each contract.
• Attend meetings with managers and supervisors to determine training needs.
• Provide instruction on safety and security to employees.
• Teach skills such as computer applications, phone systems, product assembly, policies and procedures, and inventory planning.
• Assist with the use of computer software, applications, and web-based activity.
• Perform onsite evaluation of employee's job performance at their work location, and identify areas where skills need improvement.
• Expected to perform hands-on skills training to demonstrate proper cleaning procedures.
• Report to Payroll and Fiscal when new hire employees need to be switched in the time keeping system from the Training code to the Custodian code, by the end of the working shift, on the last day of new hire training.
• Keep abreast of training topics, trends, technological advances and company policies.
• Maintain technical knowledge pertaining to education and training by reviewing publications and through continual educational channels.
• Identify and assess training needs within the company; make recommendations for training programs.
• Ensure the security of all training lab technology; and maintain and regulate all assigned computers, network hardware, peripherals, and printing machines to ensure they are functioning properly.
• Report all computer-related issues to the Quality Assurance Training and Transportation Manager to DRTC's Technology Department.
• Report all unsafe conditions, accidents, or injuries immediately to the Quality Assurance Training and Transportation Manager.

Requirements

• High School Diploma or Equivalency required.
• Bachelor's Degree (Preferred).
• Minimum 2 years' experience in management (Preferred).
• Minimum 2 years' experience in janitorial services is required.
• Minimum 3 years' experience in curriculum development and instruction of training material.
• Proficiency in Microsoft 365 and presentation software.
• Ability to operate media equipment such as projectors and personal computers.
• Knowledgeable in traditional and modern training methods and techniques, learning management systems, instructional design, and e-learning platforms.
• Excellent time management and problem-solving skills.
• Exceptional public-speaking, verbal and written communication skills.
• Experienced in training and supporting people with disabilities in the workplace (Preferred).
• Must possess reliable personal transportation, maintained in good operational order to travel to other contract sites.

Nice-to-haves

• Experience in training and supporting people with disabilities in the workplace.

Benefits

• Flexible working hours to meet agency needs.
• Overtime pay for hours worked over 40 in a workweek.