Transaction Coordinator + Client Care Specialist

$45,000 - $55,000/Yr

Living NC Real Estate - Raleigh, NC

Full-time - Entry Level

Remote - Raleigh, NC

About the position

The Transaction Coordinator + Client Care Specialist role at Living NC Real Estate involves managing the transaction process from contract to closing, ensuring an exceptional experience for clients. This position requires a detail-oriented individual who excels in communication and organization, with a focus on maintaining smooth transactions and exceeding client expectations. The role can be performed remotely or in-office, with a preference for candidates experienced in real estate transactions and holding a North Carolina real estate license.

Responsibilities

• Manage and oversee all real estate transactions from the executed contract through closing.
• Provide proactive communication to clients, ensuring they are informed and comfortable with every step of the process.
• Keep realtors updated on transaction progress, addressing any issues and delivering timely updates.
• Handle scheduling and coordination of inspections, appraisals, closings, and other transaction-related activities.
• Review documents for accuracy, compliance, and completeness, ensuring all required paperwork is properly filed.
• Act as a liaison between realtors, clients, title companies, lenders, inspectors, and other parties to maintain smooth, timely transactions.
• Maintain transaction management systems and meticulously track all deadlines and follow-up items.
• Resolve any issues that arise during the transaction, addressing them proactively to maintain client satisfaction.

Requirements

• Previous experience in a transaction coordination role or similar position within the real estate industry is preferred.
• Excellent organizational skills with a keen attention to detail to manage multiple transactions simultaneously.
• Excellent written and verbal communication skills, with a client-focused attitude.
• Ability to manage multiple tasks efficiently and prioritize workload.
• Proficiency with transaction management software and real estate CRM systems.
• North Carolina real estate license preferred but not required.

Benefits

• Flexible schedule
• Paid time off