Truist Financial - Charlotte, NC
posted 5 days ago
About the position
The Group Product Manager I-Agile partners with a wide cross-section of partners to create innovative and compelling experiences for our Truist clients. Responsible for defining, championing, building, delivering, and measuring products/platforms and strategies for their segment. This role manages and leads high performing product management teams consisting of product managers, product owners, and product analysts. The Transaction Platform Group Product Manager will lead a talented group of product owners supporting the ATM and Teller Channel Strategy team responsible for defining the next generation of branch banking. This role will focus on the management of Enterprise Teller and ATM platforms - critical transactions channels for Truist. The role leads business, technology and design priorities to define, test, execute and deliver a modern transaction experience for our clients and branch teammates. The position requires the ability to formulate strategic priorities, provide tactical direction, and act as the subject matter expert for the business, technology, and branch operations.
Responsibilities
- Responsible for leading a team of product managers and product owners, setting direction and priorities for products, services, and experiences.
- Responsible for understanding industry landscape, competitive environment, and voice of client.
- Develop product roadmaps in collaboration with Relationship Managers and Line of Business (LOB) partners.
- Manage teams that develop and groom backlog from EPICS down to user stories in partnership with LOB, User Experience/User Interface, Content, Technology, and Operations.
- Partner with Tech Agile teams on development, rollout, and post-production support.
- Partner with Legal, Risk, & Compliance on new product development and remediation when applicable.
- Partner with associated LOBs, marketing, operation, and readiness teams on commercialization and rollout.
- Responsible for the client experience/results/KPIs of assigned platforms.
- Manage product pricing, including modeling pricing changes.
- Manage annual budget, including monthly forecasting.
- Hire, mentor and manage team members; proactively provide timely, candid, and constructive performance feedback in efforts to cultivate appropriate talent pool to ensure adequate bench strength and succession planning.
- Responsible for leading teams across related but disparate functions to support successful deployment of new products and integrated experiences.
Requirements
- Bachelors' degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience.
- Ten or more years of banking, financial services, digital, or other relevant work experience.
- 10+ more years of product, analysis, technology, and/or design experience.
- Comfortable managing concurrent projects in a fast-based, results-driven environment.
- Comfortable with ambiguity, leading work autonomously, and making independent decisions.
- Well-developed verbal and written communication skills.
- Well-developed analytical, decision-making, and problem-solving skills.
- Solid understanding of trends in technology and in the financial services industry.
- Ability to learn and translate technically complex concepts into business friendly terminology.
- Considerable tact, diplomacy, and people skills.
- Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership.
- Experience with a variety of financial services vendor solutions (cash, software or hardware).
- Expertise using quantitative skills with the ability to link product design and features to strategic objectives while using hard data and metrics to substantiate assumptions and recommendations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Accidental death and dismemberment insurance
- Tax-preferred savings accounts
- 401k plan
- Vacation days (minimum of 10 days)
- Sick days (minimum of 10 days)
- Paid holidays
- Defined benefit pension plan (depending on position and division)
- Restricted stock units (depending on position and division)
- Deferred compensation plan (depending on position and division)
