TRANSFER CREDIT SPECIALIST

West Coast University Los Angeles - Doral, FL

Full-time - Entry Level

Doral, FL

Educational Services

About the position

The Transfer Credit Specialist at West Coast University is responsible for evaluating and processing transfer credit for multiple campuses. This role involves maintaining the University's Transfer Equivalency System, acting as a liaison between various departments, and ensuring timely and accurate evaluation of transfer credits in compliance with university policies and accreditation standards.

Responsibilities

• Receive, evaluate, and document course equivalency for transfer credit requests for all incoming or returning applicants.
• Research institutions for acceptable accreditation per WCU policies and guidelines.
• Research various institutions for academic programs and curriculum to determine equivalency for establishment of transfer credit equivalencies.
• Process transfer credit requests in a timely fashion adhering to accreditation, calendar systems, credits, grades, and course recency.
• Maintain exemplary internal/external communication with students and departments (admissions, registrar, academics, University Administration).
• Enter all transfer credit decisions in Student Information System (Anthology Student Nexus) and maintain digital records of transcripts in document management system (Perceptive Content).
• Evaluate CLEP, AP, International, and Military credits per existing policies and procedures.
• Coordinate with Assistant University Registrar in preparation of reports of Transfer Credit timing, effectiveness, and analysis for University Administration.
• Attend meetings and any required training, continuously reviewing and identifying existing equivalencies.
• Maintain strict confidentiality of student information in compliance with FERPA.
• Adhere to University policies and procedures and conduct job responsibilities in accordance with the University's Code of Ethical Conduct.
• Maintain regular and timely attendance, reporting to work as scheduled.
• Exercise care, proper use and maintenance of department equipment and supplies.
• Maintain order, cleanliness and safety at work.
• Perform other duties as assigned.

Requirements

• Bachelor's degree is required.
• Three to five years of related experience.
• Demonstrated knowledge of student information systems and development of reports as they relate to student records and registration.
• Experience with MS Office.
• Knowledge of applicable databases and computer application systems.
• Knowledge of state, federal and local laws/regulations relating to programs and accreditation standards.
• Ability to interpret and apply administrative and departmental rules, policies, and procedures.
• Ability to compose correspondence independently.
• Ability to compile and maintain complex and extensive records and files for a department.
• Ability to represent the department using good judgment, poise, tact, and diplomacy.
• Ability to multi-task and prioritize; demonstrate excellent organizational skills; follow through and attention to detail.
• Ability to work independently with individuals at all levels of the organization.
• Ability to exercise good customer service skills.
• Ability to work effectively in a highly ethnic and culturally diverse student and associate community.
• Ability to demonstrate professional written and verbal communication and interpersonal skills.
• Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.
• Ability to maintain confidentiality of all associate, student and administrative information.
• Ability to establish and maintain professional effective working relationships with diverse groups and individuals.
• Willingness to work a flexible schedule.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• 401(k) match
• Paid time off
• Holidays
• Parental leave
• Tuition reimbursement
• Adoption assistance
• Health savings accounts
• Employee discounts
• Commuter benefits
• Company paid life, AD&D and LTD insurance