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Transportation Coordinator
$45,760 - $52,000/Yr
Nrt Bus - Chelmsford, MA
posted 2 months ago
Full-time - Mid Level
Chelmsford, MA
Professional, Scientific, and Technical Services
About the position
The Transportation Coordinator at NRT Bus, Inc. is responsible for supervising and advising a team of drivers and monitors, ensuring efficient transportation routes for students. This role involves maintaining compliance with company policies, developing driver skills, and fostering positive relationships with clients and staff. The coordinator will also engage in hands-on driving to understand routes and client needs better.
Responsibilities
- Supervise and advise 30-60 drivers and monitors.
- Develop and implement efficient routes based on individual client needs.
- Assign driver assignments reflecting knowledge of employee skills and performance.
- Receive, record, retrieve, and deliver messages accurately and clearly.
- Solve operational problems while maintaining professional relations with guardians and clients.
- Maintain compliance with company policies through dispatch and direct observation.
- Promote good performance and recommend appropriate discipline for non-compliance.
- Spend time behind the wheel to know routes, clients, and drivers.
- Build and maintain positive relationships with supervised staff.
- Develop and maintain professional rapport with customers and clients.
- Maintain detailed and organized records for monthly billing count.
Requirements
- Prior supervising experience is required.
- Understanding of routing and good knowledge of the area is preferred.
- Self-motivated with a strong work ethic.
- Excellent customer service skills and detail-oriented.
- Ability to solve problems effectively.
- Familiarity with Microsoft Office suite and technology skills.
- Safe driving record and valid driver's license.
Nice-to-haves
- Experience with Google Chrome and Android tablets.
- Flexibility and adaptability to changing assignments.
Benefits
- Competitive hourly pay of $22.00 - $25.00 per hour.
- Commitment to diversity and inclusion in the workplace.
