Transportation Coordinator

The Grand Rehabilitation & Nursing At Queens - Altamont, NY

Full-time

Altamont, NY

Nursing and Residential Care Facilities

About the position

The Transportation Coordinator at The Grand Rehabilitation & Nursing is responsible for managing the scheduling, planning, and coordination of transportation services for residents. This role ensures that residents receive safe, timely, and comfortable transport to medical appointments, social outings, and other essential services, thereby enhancing their quality of life.

Responsibilities

• Coordinate and schedule transportation for residents to medical appointments, therapy sessions, social events, and other activities.
• Ensure timely arrival and departure for all scheduled transportation.
• Collaborate with nursing and administrative staff to meet the needs of residents regarding their transportation requirements.
• Maintain and update transportation records, including schedules, vehicle maintenance, and incident reports.
• Oversee the safety and comfort of residents during transport.
• Supervise and support transportation staff, including drivers, to ensure compliance with safety protocols and quality standards.
• Monitor and maintain transportation vehicles to ensure they are in good working condition, and arrange for repairs as necessary.
• Provide excellent customer service to residents, their families, and healthcare providers.
• Ensure all transportation-related documentation is completed accurately and in a timely manner.

Requirements

• High school diploma or equivalent
• Previous experience in transportation coordination, logistics, or related field (experience in healthcare or senior care is preferred).
• Strong organizational and time-management skills.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent communication skills and a friendly, professional demeanor.
• Knowledge of safety regulations and protocols for transporting elderly or vulnerable individuals.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary and benefits package.
• Supportive and friendly work environment.
• Opportunities for professional growth and development.
• The satisfaction of making a meaningful impact on the lives of our residents.