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Beacon Mobilityposted 3 months ago
$24 - $25/Yr
Entry Level
Chelmsford, MA
Transit and Ground Passenger Transportation
About the position
Van Pool Transportation LLC is seeking Dispatchers who are responsible for communicating route information to drivers and ensuring they have the necessary resources to succeed at their tours of duty. The main duties include logging each call, providing answers to questions by retrieving information from the necessary departments, and supervising the field units' routes to prioritize and organize their schedules.
Responsibilities
- Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
- Relay information such as work orders or other messages to and from drivers and driving assistants.
- Use telephones, two-way radios or text messages to contact employees.
- Speak with supervisors or customers to resolve problems, requests for services or equipment.
- Prepare daily work such as schedules.
- Prepare work orders for crew or receiving work orders from work crews.
- Facilitate communications within company assigned territories.
- Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
- Perform other duties as assigned.
Requirements
- One (1) year of transportation experience.
- High School diploma.
