Transportation Coordinator

Chewy - Wilkes-Barre, PA

Full-time

Wilkes-Barre, PA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Transportation Coordinator at Chewy plays a vital role in ensuring timely and damage-free shipment of customer orders from the Fulfillment Center in Wilkes-Barre, PA. This position involves understanding the freight process, coordinating with operations and delivery vendors, and auditing shipment processes to enhance delivery success. The role offers opportunities for leadership development and career growth within a supportive team environment.

Responsibilities

• Ensure that freight is loaded accurately in trailers for shipment to customers.
• Partner with Operations and local delivery vendors to adjust processes for 100% delivery success.
• Familiarize with the sorter process and audit packages for accuracy.
• Work with Scheduler to ensure timely delivery of trailers by vendors.
• Prioritize trailers in the yard to prevent any from being left behind or sent to the wrong facility.
• Act as a Subject Matter Expert (SME) on the shipment process and collaborate with Operations for success.
• Audit the process and document any delivery issues.
• Work with Operations and transportation to define and implement solutions.
• Perform other duties as assigned.

Requirements

• 1 to 3 years of warehouse/distribution experience, preferably related to outbound shipments.
• Strong written, verbal, analytical, and problem-solving skills.
• Ability to operate efficiently both independently and as part of a team.
• Effective verbal and written communication skills.
• Experience with Microsoft Excel and Outlook is required.
• Ecommerce background is a plus.
• Ability to stand for long periods, lift up to 65 lbs, and bend/lift safely and repetitively.
• Ability to read, comprehend, and carry out simple instructions from oral or written correspondence.
• High level of professionalism and strong work ethic.
• Ability to adjust to sudden changes in customer demands or operational goals.
• Ability to plan, schedule tasks, and handle multiple tasks simultaneously.
• Detail-oriented and accurate with a focus on quality and performance standards.

Nice-to-haves

• Experience in a fast-paced distribution environment.
• Self-motivated with an emphasis on total customer satisfaction.

Benefits

• Competitive benefits package
• Leadership development programs
• Rapid career growth potential
• Team Member incentives
• Full-time opportunities