Transportation Coordinator

Chewy - Wilkes-Barre, PA

Full-time

Wilkes-Barre, PA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Transportation Coordinator at Chewy plays a vital role in ensuring timely and damage-free shipment of customer orders from the Fulfillment Center in Wilkes-Barre, PA. This position involves understanding the freight process, collaborating with operations and delivery vendors, and auditing shipment processes to enhance delivery success. The role offers opportunities for leadership development and career growth within a supportive team environment.

Responsibilities

• Ensures that freight is loaded accurately in trailers for shipment to customers.
• Partners with Operations and local delivery vendors to adjust processes for 100% delivery success.
• Familiar with the sorter process and audits packages for accuracy.
• Works with Scheduler to ensure timely delivery of trailers and proper prioritization in the yard.
• Acts as a Subject Matter Expert (SME) on the shipment process and collaborates with Operations for success.
• Audits the process and documents delivery issues, working with Operations and transportation for solutions.
• Performs other duties as assigned.

Requirements

• 1 to 3 years of warehouse/distribution experience, preferably related to outbound shipments.
• Strong written, verbal, analytical, and problem-solving skills.
• Ability to operate efficiently both independently and as part of a team.
• Effective verbal and written communication skills.
• Experience with Microsoft Excel and Outlook is required.
• Ecommerce background is a plus.
• Ability to stand for long periods, lift up to 65 lbs, and bend safely and repetitively.
• Ability to read, comprehend, and carry out simple instructions from oral or written correspondence.
• Good communicator and active listener.
• Aligns with all company policies, procedures, and safety guidelines.
• High level of professionalism and strong work ethic.
• Ability to adjust to sudden changes in customer demands or operational goals.
• Ability to plan, schedule tasks, and handle multiple tasks simultaneously.
• Follows quality and performance standards.
• Carries out responsibilities in accordance with the organization's policies and procedures.
• Ability to work in a fast-paced distribution environment.
• Self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction.
• Detail-oriented and accurate.
• Ability to focus attention on details.
• Ability to prioritize, handle, and complete projects with tight due dates.

Nice-to-haves

• Ecommerce background is a plus.

Benefits

• Competitive benefits
• Leadership development programs
• Rapid career growth potential
• Team Member incentives
• Full-time opportunities