Transportation Escalation Coordinator
Alivi Health•Miami, FL
316d•Hybrid
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About The Position
The Transportation Escalation Coordinator supports our NEMT initiatives for the Contact Center and our health plan partners. They are responsible for processing seamless transportation experiences for our members, verifying member eligibility and supporting the coordination of transportation to and from medical appointments. They support Alivi's proprietary EpicRide platform, assisting new and existing users with credentials and other user and/or interface issues. Performs ad-hoc clerical functions to support company initiatives and programs.
