About the position
The Transportation Instructor position at Dallas Area Rapid Transit (DART) is a full-time role focused on training and coaching new and experienced bus operators in the safe and efficient operation of buses and related equipment. The selected candidates will undergo a comprehensive two-week training process to become proficient instructors. This role is critical in ensuring that all bus operators are well-trained in operational procedures, safety regulations, and customer service practices. Instructors will assist in planning, organizing, and delivering various training programs, which may include classroom instruction and hands-on training in the field. Instructors will work closely with Training Supervisors to provide specialized training on new buses, equipment, and any changes to routes or operational procedures. They will be responsible for instructing student bus operators on safe driving practices, equipment operation, and customer relations. Additionally, instructors will evaluate trainee performance, recommend remedial actions when necessary, and maintain accurate training records. The role requires a thorough understanding of bus operations, safety practices, and the ability to communicate effectively with trainees and other staff members. Candidates must be prepared to work unusual hours, including split shifts, weekends, and holidays, as required by the operational needs of DART. This position does not allow for the maintenance of a Bus Operator position concurrently, emphasizing the commitment to the instructor role. The work environment may involve occasional physical demands, including lifting and climbing into vehicles, and instructors must adhere to all safety regulations and guidelines.
Responsibilities
- Assist Training Supervisors in providing specialized training on new buses, equipment, routes, and changes as required.
- Instruct Student Bus Operators in the safe operation of revenue and non-revenue services, vehicle operations, routes, ride checks, and customer relations.
- Train new students on bus operator procedures and assist or lead in providing classroom instructions.
- Provide retraining as required for existing operators.
- Assist in the review and development of training manuals, lesson plans, and related support materials.
- Plan, organize, and implement established training programs and provide input for potential revisions.
- Observe and evaluate trainee performance, recommending remedial actions as necessary.
- Maintain accurate records of Bus Operator training forms.
- May be responsible for Department of Public Safety Testing.
Requirements
- High school diploma or GED.
- Three years of experience operating 30-40 foot buses, including six months of behind-the-wheel coaching experience.
- Valid Texas Commercial Drivers License (CDL) Class B or A with Passenger Endorsement.
- No Driving While Intoxicated (DWI) conviction within the last 60 months and not more than one DWI on driving record.
- Not more than one conviction of moving violations on driving record within the last 24 months.
- Ability to pass a Department of Transportation (DOT) medical examination prior to hire and periodically thereafter.
- Ability to work unusual hours, split shifts, weekends, holidays, and overtime as required.
Nice-to-haves
- Proactive, innovative, and creative problem-solving skills.
- Ability to influence trust and provide constructive feedback.
Benefits
- Competitive hourly wage of $25.77.
- Opportunities for overtime pay.
- Comprehensive training program for new instructors.
- Supportive work environment promoting diversity and inclusion.
