Transportation Management System Analyst

Williams-Sonoma - Memphis, TN

Full-time - Mid Level

Memphis, TN

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

This position is responsible for analyzing and interpreting complex business data, providing valuable insights, and contributing to strategic decision-making processes. As a Senior Transportation Analyst, you will collaborate with various stakeholders to understand business needs, identify opportunities for improvement, and drive the successful implementation of innovative solutions. The Senior Transportation Analyst position is in Memphis, TN. This position is not eligible for visa sponsorship. You'll be excited about this opportunity because you will conduct in-depth analysis of business data, trends, and performance metrics. You will utilize statistical methods and tools to derive meaningful insights and present findings in a clear and concise manner to support informed decision-making. Acting as the resident Subject Matter Expert (SME) and System Administrator for several key Transportation Management Systems, you will collaborate with stakeholders to elicit, document, and prioritize business requirements. Your role will involve conducting thorough business process analysis to identify areas for enhancement in operational efficiency or cost reduction. You will work closely with cross-functional teams to ensure alignment between business needs and technical solutions, assist in the development and execution of strategic initiatives, and provide input into business planning, forecasting, and budgeting processes. Additionally, you will identify and recommend opportunities for business process optimization and efficiency while fostering strong relationships with stakeholders across different departments. Effective communication with both technical and non-technical audiences will be crucial as you act as a liaison between business units and IT teams to ensure effective communication and understanding.

Responsibilities

• Conduct in-depth analysis of business data, trends, and performance metrics.
• Utilize statistical methods and tools to derive meaningful insights.
• Present findings in a clear and concise manner to support informed decision-making.
• Act as resident SME and System administrator for several key Transportation Management Systems.
• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct thorough business process analysis to identify areas for enhancement in operational efficiency or cost reduction.
• Work closely with cross-functional teams to ensure alignment between business needs and technical solutions.
• Assist in the development and execution of strategic initiatives.
• Provide input into business planning, forecasting, and budgeting processes.
• Identify and recommend opportunities for business process optimization and efficiency.
• Foster strong relationships with stakeholders across different departments.
• Communicate effectively with both technical and non-technical audiences.
• Act as a liaison between business units and IT teams to ensure effective communication and understanding.

Requirements

• Bachelor's Degree in Logistics, engineering, data information systems, or other related field, or equivalent professional certificate in coding bootcamp, in lieu of degree.
• At least 1-3 years of experience as a Business Analyst, with a focus on senior-level responsibilities.
• Proficiency in data analysis tools and techniques with an emphasis on current BI software.
• Experience in any of the following preferred: Manhattan TMS, Qlikview, PowerBI, Tableau, Yardview, Alteryx, Talend, and ETL software.
• Advanced Excel skills.
• Knowledge of industry best practices and emerging trends in business analysis.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Master of Business Administration
• Project management experience
• Previous transportation experience

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations
• Employee Assistance Programs
• Time Off to Volunteer
• Matching Gifts Community Service Program
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Legal and Identity Protection Plans
• Pet Insurance