Transportation Supervisor

$70,000 - $82,000/Yr

Clean Earth - Saint Louis, MO

Full-time - Mid Level

Hybrid - Saint Louis, MO

Waste Management and Remediation Services

About the position

The Transportation Supervisor at Clean Earth is responsible for overseeing the transportation department, managing both on-site and remote technicians. This role involves ensuring efficient route scheduling, maintaining inventory supplies, and acting as a liaison between customer service and operations. The supervisor will also focus on enhancing customer service standards and managing staff performance to optimize resource utilization.

Responsibilities

• Oversee the transportation department and supervise on-site and remote Technicians.
• Maintain and manage inventory supplies to ensure adequate inventories are always maintained.
• Manage route scheduling to ensure all scheduled customers are serviced by the end of the day.
• Redirect manpower and resources as required to service customers on routes with operational difficulties.
• Manage the driver debrief process for every route and ensure documentation for every customer transaction.
• Maintain high standards of customer service as measured by key metrics.
• Manage open order reports to resolve service issues and customer interaction records.
• Monitor operations and staff, recommending changes to improve productivity.
• Review payroll hours to ensure efficiency and necessity of overtime hours.
• Select, train, and develop an effective and diverse workforce.
• Establish and communicate performance standards and conduct performance appraisals.
• Coach employees on career development and departmental changes through team meetings.
• Conduct ride-alongs and spot checks to ensure safe and productive operations.
• Perform pre-employment screening and new CSR orientation.
• Complete daily yard walks and track DOT hours.
• Administer company policies and ensure compliance and safety among employees.
• Conduct regularly scheduled safety meetings and oversee maintenance of Driver Qualification Files and DOT Log Files.

Requirements

• High school diploma or GED
• 3+ years of experience driving with a CDL B license
• 1+ years of supervisory experience
• Experience using integrated fleet, driver, and compliance management software

Nice-to-haves

• In-depth knowledge of DOT regulations
• Experience with JJ Keller software
• Experience in the hazardous waste industry
• Ability to manage multiple tasks to meet deadlines
• Ability to communicate effectively with customers and coworkers

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching