TRANSPORTATION SYSTEMS OPERATOR I & II (SR-10 & SR-12) - HIGHWAYS DIVISION (DOWNTOWN)

$40,248 - $50,880/Yr

State of Hawaii

Full-time - Entry Level

Executive, Legislative, and Other General Government Support

About the position

The Transportation Systems Operator I & II positions are critical roles within the Department of Transportation's Highways Division, specifically located at the new Joint Traffic Management Center (JTMC) in Downtown Honolulu. These positions involve a combination of training and independent responsibilities related to the operation of traffic control systems and emergency response activities. The Transportation Systems Operator I will receive training in the operating policies and procedures for the transportation control center, focusing on normal surveillance and emergency response activities. This role includes operating various traffic control and telecommunications equipment under close supervision. As the operator gains experience, they will perform progressively responsible surveillance and emergency response activities, ensuring the safety and efficiency of traffic movement in the area. On the other hand, the Transportation Systems Operator II will take on more independent responsibilities, maintaining surveillance of traffic and other activities via closed circuit television monitors and electronic sensor equipment. This role requires the operator to respond to traffic and security incidents by executing traffic control changes and notifying appropriate agencies such as police, fire, and ambulance services. The operator will also log shift incidents and make decisions in unusual or emergency situations, all while adhering to established policies and procedures. This position demands a high level of attention to detail and the ability to act swiftly and effectively in response to various traffic conditions and emergencies.

Responsibilities

• Receive training in operating policies and procedures for the transportation control center.
• Operate traffic control and telecommunications equipment under supervision.
• Perform surveillance and emergency response activities as assigned.
• Maintain surveillance of traffic via closed circuit television monitors and electronic sensors.
• Respond to traffic and security incidents by executing traffic control changes.
• Notify appropriate agencies during incidents, such as police and fire departments.
• Log shift incidents and maintain accurate records of activities.
• Make decisions in emergency situations that may not be covered by guidelines.

Requirements

• Six months of work experience demonstrating knowledge of correct English grammar and usage.
• Ability to read, understand, and apply written instructions.
• Ability to understand and apply oral instructions.
• Graduation from high school or equivalent may substitute for required experience.
• Two years of work experience dealing effectively with people and understanding written material.
• Ability to communicate effectively orally and in writing.
• Experience operating common office machines and equipment, including computer consoles.
• For Transportation Systems Operator II: One year of experience in an electronic-based control center.
• Experience operating a computer console for regulating remote surveillance cameras and traffic control equipment.
• License to drive in the State of Hawaii at the time of appointment.

Benefits

• Public Service Loan Forgiveness (PSLF) Program eligibility for federal student loan forgiveness.
• Reasonable accommodations for applicants and employees with disabilities.