AAA Mid-Atlantic - West Chester, PA
posted 3 days ago
Full-time - Entry Level
West Chester, PA
Rental and Leasing Services
About the position
AAA is seeking a full-time Travel Agent who can bring expertise, insight, and enthusiasm to every interaction. In this role, experience is essential. We're looking for candidates who have a strong background in sales and a commitment to meeting goals, as well as personal travel experiences to draw on when inspiring clients. Certification from an accredited travel school is preferred.
Responsibilities
- Sell exciting travel packages including cruises, land packages, air travel, car rentals, and hotel accommodations.
- Share personal travel stories and insights to educate clients on preferred travel products and services offered by the Agency.
- Successfully meet or exceed goals through relationship development with members and growing the client base through new business referrals.
- Leverage travel expertise to cross-sell relevant products to enhance the travel experience.
- Prepare and process relevant travel documents and invoices in an organized and efficient manner.
- Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures.
Requirements
- High school diploma or equivalent (a graduate of an accredited travel school preferred).
- Minimum of 2 years of travel sales experience required.
- Excellent communication and customer service skills.
- Proficient computer skills including multitasking in several websites and programs.
- Knowledge of Geography and current world events.
Nice-to-haves
- Certification from an accredited travel school.
Benefits
- Convenient Store Hours: Monday, 9AM to 6PM; Tuesday to Friday, 9AM to 5PM; Saturdays, 9AM to 12PM; No work on Sundays.
- Competitive Pay: Starting base compensation of $16.60 to $21.27/hour, plus a monthly incentive plan based on individual performance.
- Comprehensive health benefits package including over 3 weeks of paid time off accrued during the first year, paid time off to volunteer, tuition reimbursement, and professional designation programs.
- 401(K) plan with company match for financial security.
- Complimentary AAA Premier level membership.
