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AAA Mid-Atlantic - Lexington, MN

posted 3 days ago

Full-time - Entry Level
Lexington, MN
Rental and Leasing Services

About the position

AAA is seeking a full-time Travel Agent who can bring expertise, insight, and enthusiasm to every interaction. In this role, experience is essential. We're looking for candidates who have a strong background in sales and a commitment to meeting goals, as well as personal travel experiences to draw on when inspiring clients. Certification from an accredited travel school is preferred.

Responsibilities

  • Sell Exciting Travel Packages: Utilize your firsthand travel experiences to sell international and domestic travel packages, including cruises, land packages, air travel, car rentals, and hotel accommodations.
  • Client Education: Share your personal travel stories and insights to educate our clients on preferred travel products and services offered by the Agency.
  • Goal Achievement: Successfully meet or exceed goals through relationship development with our members and growing your client base through new business referrals.
  • Cross-Selling: Leverage your travel expertise to cross-sell relevant products to enhance the travel experience, such as the AAA Travel Advantage Visa Credit Card.
  • Efficient Documentation: Prepare and process relevant travel documents and invoices in an organized and efficient manner.
  • Regulatory Compliance: Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures.

Requirements

  • High school diploma or equivalent (a graduate of an accredited travel school preferred).
  • Minimum of 2 years of travel sales experience required.
  • Excellent communication and customer service skills.
  • Proficient computer skills including multitasking in several websites and programs.
  • Knowledge of Geography and current world events.

Nice-to-haves

  • Certification from an accredited travel school.

Benefits

  • Convenient Store Hours: Monday to Friday, 9AM to 6PM and Saturdays, 9AM to 2PM. No work on Sundays!
  • Competitive Pay: Starting base compensation of $15.77 to $20.21/hour, plus a monthly incentive plan based on individual performance.
  • Comprehensive Benefits: Over 3 weeks of paid time off accrued during the first year, paid time off to volunteer, tuition reimbursement, and professional designation programs.
  • Financial Security: 401(K) plan with company match.
  • Perks: Complimentary AAA Premier level membership.
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