AAA Mid-Atlantic - Delaware, OH
posted 3 days ago
Full-time - Entry Level
Delaware, OH
Rental and Leasing Services
About the position
AAA is seeking a full-time Travel Agent who can bring expertise, insight, and enthusiasm to every interaction. In this role, experience is essential. We're looking for candidates who have a strong background in sales and a commitment to meeting goals, as well as personal travel experiences to draw on when inspiring clients. Certification from an accredited travel school is preferred.
Responsibilities
- Sell Exciting Travel Packages: Utilize your firsthand travel experiences to sell international and domestic travel packages, including cruises, land packages, air travel, car rentals, and hotel accommodations.
- Client Education: Share your personal travel stories and insights to educate our clients on preferred travel products and services offered by the Agency.
- Goal Achievement: Successfully meet or exceed goals through relationship development with our members and growing your client base through new business referrals.
- Cross-Selling: Leverage your travel expertise to cross-sell relevant products to enhance the travel experience, such as the AAA Travel Advantage Visa Credit Card.
- Efficient Documentation: Prepare and process relevant travel documents and invoices in an organized and efficient manner.
- Regulatory Compliance: Comply with and remain educated on current Airline Reporting Corporation (ARC) regulations and AAA Club Alliance policies and procedures.
Requirements
- High school diploma or equivalent (a graduate of an accredited travel school preferred).
- Minimum of 2 years of travel sales experience required.
- Excellent communication and customer service skills.
- Proficient computer skills including multitasking in several websites and programs.
- Knowledge of Geography and current world events.
Nice-to-haves
- Certification from an accredited travel school.
Benefits
- Convenient Store Hours: Monday, 9AM to 6PM, Tuesday to Friday, 9AM to 5PM, Saturdays, 9AM to 12PM. No work on Sundays!
- Competitive Pay: Starting base compensation of $16.60 to $21.27/hour, plus a monthly incentive plan based on individual performance.
- Comprehensive health benefits package, including over 3 weeks of paid time off accrued during the first year, paid time off to volunteer, tuition reimbursement, and professional designation programs.
- 401(K) plan with company match for financial security.
- Complimentary AAA Premier level membership.
