Oceanfirst Bank - Toms River, NJ

posted about 1 month ago

Full-time
Remote - Toms River, NJ
Credit Intermediation and Related Activities

About the position

The position involves providing customer service related to Treasury Management products and services at OceanFirst Bank. The role requires strong communication skills, problem-solving abilities, and proficiency in various computer applications, with a focus on maintaining customer relationships and ensuring effective service delivery.

Responsibilities

  • Initiate and receive frequent external contacts from customers.
  • Maintain frequent contact with all levels of organization and branch personnel.
  • Provide customer contact regarding Treasury Management products and services.

Requirements

  • Bachelor's degree in Finance, Business, Accounting or related field required.
  • Minimum of 1 year of customer service experience from a professional environment that required direct contact with the customer is preferred.

Nice-to-haves

  • Excellent interpersonal, written and oral communication skills.
  • Excellent problem-solving skills.
  • Ability to take initiative and work with minimal direction or supervision.
  • Proficient in MS Office Suite.
  • Excellent Internet research skills required.
  • High degree of computer literacy (including Internet, PC and E-mail technology).
  • Ability to navigate several computer applications at one time while maintaining a conversation with the customer.
  • Proficient in Multitasking.
  • Detail oriented with solid analytical skills.
  • Strong organizational skills and ability to complete assignments within deadlines.
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