Peapack-Gladstone Bank - Bedminster, NJ
posted 2 months ago
Peapack-Gladstone Bank is a well-recognized, high-performing boutique bank that has been a leader in wealth, lending, and deposit solutions for over 100 years. The bank prides itself on its innovative approach to private banking, helping clients establish, maintain, and expand their legacy. The Treasury Management Operations department is seeking a Treasury Management Operations Specialist I to join their energetic team of treasury professionals. This role is crucial in assisting business clients with training and ongoing inquiries regarding their usage of the bank's treasury management systems and products. As a Treasury Management Operations Specialist, you will become a subject matter expert in all treasury systems and products, providing technical support to hundreds of business clients. The position involves working with various system products, including online and mobile applications, wire and ACH payments, positive pay, remote deposit capture, bill pay, and balance and transaction reporting. The fast-paced team also serves as a liaison with internal Peapack-Gladstone Bank Bankers, Treasury Sales, Fraud Prevention, and other internal teams, requiring responsiveness, professionalism, and clear communication. The role includes providing high-quality support for all treasury management products and services, collaborating with internal Bankers and Treasury Sales Officers to deliver treasury solutions for business clients, processing requests for adding new business clients to the treasury systems, and performing maintenance and modifications for existing clients. You will also be responsible for providing clear and concise verbal and video training to business clients, troubleshooting system issues, performing daily system reviews, processing critical daily transmissions, and assisting with special projects as assigned.