Treasury Management - Product Manager I

About the position

A Treasury Management-Product Manager I is responsible for the research, design, development, and delivery of less complex value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measure of the bank’s current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently on the forefront of next generation products and services, and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service; and to ensure products are launched in accordance with business needs and priorities.

Responsibilities

• Ideate and develop compelling products for Flagstar’s retail and wholesale clients.
• Oversee product metrics, launches and product performance and ensure success against product goals and expectations.
• Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
• Keep abreast of industry – along with both traditional and non-traditional competition.
• Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
• Work closely with MIS/Data science team and translate business requirements as required.
• Work closely with business leaders to understand business objectives.
• Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
• Aggressively learn industry dynamics.
• Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails.
• Develop, maintain and own product roadmap that balances Strategic objectives, Capital investments, Differentiation in the marketplace, Customer experience, Compliance & risk, Sales & distribution needs.
• Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships.
• Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
• Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
• Play a lead role in marketing products.
• Ensure proper training and education on product positioning and functionality.
• Ensure products resonate with customers through research and that product maintenance is continuous.
• Actively promote and support the product portfolio throughout the organization.
• Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact.

Requirements

• Undergraduate Degree (4 years or equivalent) in Business Administration, Economics, Marketing or related field.
• 3+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.

Nice-to-haves

• Master's Degree (or Postgraduate equivalent).
• Certified Treasury Professional (CTP) and/or Accredited ACH Professional (AAP) preferred.