Treatment Coordinator
$39,520 - $52,000/Yr
Cumberland Pediatric Dentistry And Orthodontics - Smyrna, TN
posted about 1 month ago
Full-time - Entry Level
Remote - Smyrna, TN
101-250 employees
Ambulatory Health Care Services
About the position
As a Treatment Coordinator at Cumberland Pediatric Dentistry and Orthodontics, you will be integral in ensuring that patients receive the dental care they need. This role involves managing schedules, coordinating procedures across multiple offices, and maintaining effective communication with patients and staff to ensure a seamless experience. Your attention to detail and strong communication skills will be essential in facilitating positive patient interactions and efficient operations.
Responsibilities
- Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
- Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
- Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
- Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
- Assist in collecting medical deductibles when applicable (separate from dental benefits).
- Check and respond to company emails daily to ensure effective communication.
Requirements
- Experience working with Dentrix software is a plus.
- Strong interpersonal and communication skills to work closely with patients and staff.
- Proficient with MS Word and Excel.
Benefits
- Paid holidays
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Employee discount
- Referral program
- Pet insurance
