Treatment Coordinator

$39,520 - $52,000/Yr

Children's Dental Health - Smyrna, TN

Full-time - Entry Level

Remote - Smyrna, TN

101-250 employees

Ambulatory Health Care Services

About the position

As a Treatment Coordinator at Cumberland Pediatric Dentistry and Orthodontics, you will be essential in connecting patients with the dental care they need. This role involves managing schedules efficiently, ensuring that every detail is handled with precision, and providing a seamless experience for patients. You will coordinate procedures across multiple offices and ensure that patients are well-prepared and informed for their dental surgeries.

Responsibilities

• Manage dental insurance prior authorizations, ensuring they are secured at least 30 days before surgery.
• Notify patients of their scheduled surgery time one week prior and confirm all necessary co-pays are collected in advance.
• Maintain accurate scheduling using Dentrix and Vision systems, ensuring alignment across platforms.
• Communicate effectively with staff regarding schedule changes and cancellations, keeping detailed records of reasons.
• Assist in collecting medical deductibles when applicable (separate from dental benefits).
• Check and respond to company emails daily to ensure effective communication.

Requirements

• Experience working with Dentrix software is a plus.
• Strong interpersonal and communication skills to work closely with patients and staff.
• Proficient with MS Word and Excel.

Benefits

• Medical and Vision Insurance: Eligible starting the first month after joining.
• Dental Coverage: $0 premium.
• 401(k) Plan with Company Match: Matching program for future planning.
• Generous Paid Time Off and Holidays: Time to relax and recharge.
• Employee Referral Program: Rewards for bringing talented individuals to the team.
• Employee discount program: Exclusive discounts on restaurants, travel, movies, and more.
• Pet Insurance: Coverage for furry family members.
• Cutting-edge Technology and Training: Tools and resources to excel in the role.
• Life and Disability Insurance Options: Coverage options for protection.