Trellix ePO Systems Administrator (TS/SCI w/ Polygraph)

Comso - Annapolis Junction, MD

Full-time

Annapolis Junction, MD

Professional, Scientific, and Technical Services

About the position

The Trellix ePO Systems Administrator at COMSO, Inc. is responsible for the installation, configuration, and maintenance of Trellix products in a global enterprise environment. This role requires a TS/SCI clearance with a polygraph and involves providing support for malware security compliance, troubleshooting issues, and assisting system administrators with various requests. The position is primarily day shift, with after-hours on-call support as needed.

Responsibilities

• Installing and configuring Trellix products, including Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, and Access Protection on Microsoft and Linux endpoints.
• Maintaining malware security compliance and troubleshooting/resolving issues remotely via the Trellix ePO console.
• Supporting system administrators with resolving desktop or server problems and requests such as software installs.
• Assisting with the daily DAT file ingest/deployment cycle.
• Ensuring the ePO infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
• Contributing to the development and ongoing improvement of industry best practices and standards for maintaining malware enterprise technologies.
• Assisting with installing, testing, and deploying hotfixes/patches for Trellix product releases to manage enterprise vulnerabilities.
• Assisting with the development of knowledge articles, documentation, and work instructions used by various teams.

Requirements

• Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise environment.
• Strong knowledge of Trellix Endpoint Security (ENS) Product.
• Bachelor's degree with 20 years of experience or no degree with 25 years of experience.
• IAT Level 2 Certified (Security+).

Nice-to-haves

• Customer focused and result oriented.
• NetApp OnTap experience.
• Strong organizational, communication, and collaboration skills.
• Experience with Trellix Endpoint Removal and Endpoint Storage Scanning Protection.

Benefits

• Medical
• Dental
• Vision
• 401K (vested immediately)
• FSA
• LTD/STD
• Paternal Leave
• PTO
• Federal Holidays including Birthday
• 2-week Sabbatical
• Emergency Facility Closure Days