Truck Service Shop Assistant General Manager #402

$55,000 - $60,000/Yr

Petro Stopping Centers - Wilmington, IL

Full-time - Mid Level

Wilmington, IL

1,001-5,000 employees

Gasoline Stations and Fuel Dealers

About the position

The Truck Service Assistant General Manager plays a crucial role in supporting the General Manager in overseeing the marketing and operations of the Truck Service department. This position involves leading a team of technicians in diagnosing and repairing heavy-duty trucks and trailers, ensuring high standards of customer service and operational efficiency. The Assistant General Manager is responsible for fostering a positive work environment, managing staff performance, and achieving financial objectives for the department.

Responsibilities

• Assist the General Manager in leading the Truck Service department's marketing and operations functions.
• Inspire and lead the team to meet and exceed company performance standards.
• Develop a trusting atmosphere conducive to receiving feedback from team members and guests.
• Recruit, hire, train, and retain high-quality team members according to company guidelines.
• Coach and performance manage staff according to company policy.
• Lead technicians through troubleshooting, diagnosing, and repairing heavy-duty trucks and trailers.
• Conduct visual inspections to ensure all products and services are available.
• Help achieve financial objectives through effective management of people, product, service, and facility processes.
• Adhere to safety standards and company guidelines on vendor relationships.

Requirements

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• 2 years of supervisory experience in a related field.
• Knowledge and understanding of the Truck Service business preferred.
• Excellent verbal and written communication skills.
• Ability to work flexible hours including nights, weekends, and some holidays.
• Valid driver's license.

Nice-to-haves

• Experience in convenience store, truck service, travel center, or other related business activity.
• Bachelor's degree in a relevant field.
• Automotive diagnostics experience.

Benefits

• Paid training
• Paid holidays
• Relocation assistance
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Life insurance