Trucking/ Logistics Terminal Manager

Full-time - Mid Level

Kent, WA

11-50 employees

About the position

Come work for our well-established and growing 35-year-old Logistics company in our Seattle location! The Terminal Manager is responsible for managing the daily administrative duties of each terminal to ensure the efficient and safe operation of the terminal. This position requires strong leadership skills in order to direct the day-to-day processes of the dispatch team and ensure the safe and efficient flow of operations. The Terminal Manager is tasked with creating a positive public image for the terminal and Davis Trucking as a whole by demonstrating great customer service and professionalism.

Responsibilities

• Create and adapt administrative office procedures as necessary; identify, develop and implement administrative workflow processes; monitor procedures and ensure quality control.
• Supervise administrative support staff (Office Staff, Dock Personnel, Drivers); provide work direction; resolve staff questions; train new employees; coordinate workflow; oversee hiring of employees for your respective terminal.
• Manage work schedules for terminal, including sick days and vacation days; KEEP OVERTIME FOR EMPLOYEES TO ZERO OR MINIMUM.
• Assist corporate office with budgeting for general office equipment and supplies, inventory control, and administration of human resource programs.
• Ensure proper maintenance and repair of equipment other than computers (i.e. check on trucks regularly, make sure they are in good condition both aesthetically and functionality).
• Coordinate materials for billing to be sent to the corporate office, ensure documents are complete and scanned into system within 5 days of service completion.
• Perform sales functions by introducing new customers to the company’s services and negotiating prices according to their needs.
• Ensure TSA regulations are properly followed by all in the terminal.
• Monitor employee/driver activities to ensure compliance with safety procedures.
• In the event of any problems, immediate connection with the corporate office is required to make them aware and assist them with all the information necessary to find a solution.
• Perform other duties as directed, or as needed.

Requirements

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational and attention to detail.
• Excellent problem-solving and decision-making skills.
• Excellent time-management skills.
• Conflict resolution and negotiation skills.
• Ability to function well in a high-paced and at times stressful environment.
• Aptitude for prioritizing projects.
• Team management skills.
• Ability to delegate tasks for maximum efficiency.
• Strong leadership skills and customer service orientation.
• High School Diploma.
• Bachelor’s degree or related higher education preferred.
• Logistics Experience (2 years minimum).
• Managerial experience in the transportation industry.
• Forklift experience preferred.

Benefits

• Free Medical Insurance!
• Dental and Vision Insurance Plans available.
• Paid Vacation.
• Paid Sick Leave.
• Select Paid Holidays.
• 401(k) Retirement Plan.
• 90 Day Probation Period for benefit eligibility and time off accrual.
• On Demand Pay - early access to your earnings!