Trumpf Application Engineer

$85,000 - $100,000/Yr

Jobot - Mooresville, NC

Full-time - Mid Level

Mooresville, NC

Administrative and Support Services

About the position

The Application Engineer role focuses on providing technical support and solutions for fabrication equipment, particularly in the machining and sheet metal sectors. This position involves extensive customer interaction, site visits, and troubleshooting to enhance product performance and customer satisfaction. The engineer will also be responsible for training customers on machine operations and ensuring adherence to safety protocols.

Responsibilities

• Conduct site visits to understand customer processes and needs.
• Troubleshoot and provide recommendations for product optimization.
• Assist customers with unique programming issues and training.
• Ensure customer satisfaction through positive interactions.
• Instruct customers on machine operations, maintenance, and safety.
• Maintain detailed service reports and follow safety protocols.
• Complete necessary training and stay informed on product applications.
• Provide technical advice to optimize software and machine efficiency.

Requirements

• Degree in Manufacturing/Mechanical Engineering or equivalent experience in applications and installations (minimum 5 years).
• Experience working on lasers, press brakes, punches, system software, and material handling solutions for processing sheet metal and structural steel.
• Proficiency in basic computer and CNC programming skills.
• Excellent customer service and communication abilities.
• Deep knowledge of Trumpf applications.
• Sheet metal experience.

Benefits

• Quarterly Bonus
• Healthcare, Dental, and Vision
• 401k and matching
• Profit sharing
• PTO