Trust Operations Analyst

Westwood Holdings Group - Dallas, TX

Full-time - Entry Level

Dallas, TX

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Trust Operations Analyst plays a crucial role in supporting the day-to-day operational activities of the trust department at Westwood Holdings Group, Inc. This position involves processing transactions, managing cash disbursements, and ensuring accurate record-keeping under the supervision of the Trust Operations Officer. The analyst will also be responsible for reporting, reconciliation, and providing backup support to team members, contributing to the overall efficiency and effectiveness of the trust operations.

Responsibilities

• Ensure processing of assigned transactions are completed timely and accurately within area of responsibility.
• Daily monitor bank accounts and report incoming funds to administration as needed.
• Daily process form 945 payments to IRS for client account withholding via EFTPS batch program.
• Process daily sweep trades for multiple vehicles.
• Process daily checks issued for clients, including printing, logging and distribution.
• Post Cash disbursements and cash receipts in Trust accounting system (FIS/Trust Desk).
• Process cash related reversals.
• Process quarterly estimated tax payments for client accounts via EFTPS batch program.
• Review and update client online portal access setup for new users.
• Review and process account transfers in Trust accounting system (FIS/Trust Desk).
• Review and process Positive Pay files with bank.
• Daily reporting for system account data, upcoming transactions, overdrafts.
• Daily reporting to common trust fund managers on participant cash flows in and out of funds.
• Monthly client statements review and mailing.
• Monthly client reporting review and processing.
• Print monthly/quarterly invoices.
• Operational account maintenance for client accounts in Trust accounting system including creating lead accounts, reviewing account setup.
• Records coordination, including assisting with offsite archival process, hard copy legal files stored on site and maintenance within electronic document filing storage system.
• Assist in year-end account processes with annual tax reporting (1099s, 5498s, tax worksheets, K-1 transaction reporting).
• Review and reconcile department suspense accounts.
• Serve as a contributing member of the Trust Review Committee.
• Daily reconciliation of sweep vehicle accounts, bank accounts.
• Monthly reconciliation of mirrored client accounts.
• Assist with monthly client statement review and mailing process.
• Provide backup to other team members as needed.
• Maintain updated process/procedure documentation for role.
• Other duties as assigned.

Requirements

• Bachelor's degree in Business, Finance, or related field; or equivalent experience.
• 0-2+ years of experience in a client service organization; trust or investment management experience preferred.
• High attention to detail.
• Superior interpersonal, organizational and client service skills with a proven ability to build and maintain relationships.
• Excellent communication skills, both written and verbal; phone etiquette with a client focus.
• Highly motivated and proactive with a willingness to assist in all tasks.
• Ability to maintain confidentiality.
• Proficiency with Microsoft Office including Word, Excel, Outlook, Teams and SharePoint.
• Experience using FIS/TrustDesk (Metavante) a plus.
• Discipline to stay on task and perform well if working remotely.

Nice-to-haves

• Experience using FIS/TrustDesk (Metavante) a plus.

Benefits

• Competitive Salary
• Benefits and 401K company match that vests immediately upon participation.
• Parental leave & PTO policy.
• Collaborative, dynamic work environment within a fast-paced, mission-driven company.