Trust Operations Specialist - TRUST002245

$60,000 - $86,000/Yr

Riverview Bank - Vancouver, WA

Full-time - Entry Level

Vancouver, WA

Credit Intermediation and Related Activities

About the position

The Trust Operations Specialist at Riverview Bank is responsible for performing daily workflow duties and balancing within the Trust department. This role involves providing systems and process leadership, assisting customers with cash management and trust accounting software issues, and supporting tax processing. The specialist will also handle complex calculations related to trust accounting and income processing, while ensuring efficient operations and client account management.

Responsibilities

• Become a system expert on the many platforms needed to run the operational side of the Trust Company and seek efficiencies and innovations.
• Represent Riverview Trust Company in relationships with system vendors, internal partners, and clients.
• Handle complex questions and requests from clients within area of knowledge.
• Complete various administrative duties such as composing letters, maintaining filing systems, and distributing reports with and without supervision.
• Prepare and file annual and quarterly reports as required.
• Maintain value and records on Trust Assets.
• Process income on assets; confirm trades and process settlements with limited supervision.
• Pay recurring and one-time bills from client accounts.
• Deposit recurring and non-recurring cash items to client accounts.
• Responsible for daily processing and balancing, and initiating money movement, wires, ACH transfers, etc.
• Process and/or route information for clients and accounts, such as address changes and report requests.
• Type routine correspondence such as letters of authorization and letters of withdrawal as requested by Administration.
• Verify Operations daily work for accuracy and refer issues to Operations Manager as necessary.
• Set up, maintain, and delete ticklers, recurring checks, and recurring items as directed.
• Follow up on outstanding scheduled receipts and disbursements, transfers, loan payments, etc.
• Process closed accounts for Operations Department.
• Balance various external and internal accounts used by Trust Company as assigned.
• Retrieve, compute, balance, and input daily money market fund rates for investment sweep purposes.

Requirements

• Experience in trust operations or a related field.
• Strong analytical and problem-solving skills.
• Proficiency in trust accounting software and cash management systems.
• Excellent communication and interpersonal skills.
• Ability to handle complex client inquiries and requests.

Nice-to-haves

• Knowledge of tax processing and reporting for trust accounts.
• Experience with financial software and systems management.
• Familiarity with regulatory compliance in trust operations.

Benefits

• Healthcare benefits
• 401K plan
• Short term & long-term disability coverage
• Life insurance
• Vacation & sick time
• Educational assistance
• Several holidays