Trust Specialist

$40,082 - $66,810/Yr

LPL Financial - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Trust Specialist at LPL Financial is responsible for providing exceptional customer service and support within The Private Trust Company. This role involves managing high-net worth accounts, ensuring accurate communication and execution of trust administration functions, and collaborating with financial advisors, clients, and other stakeholders. The position requires a detail-oriented individual who thrives in a fast-paced environment and is committed to delivering a world-class client experience.

Responsibilities

• Reading trust documents and other legal documents.
• Participating primarily in general trust administration functions supporting a trust officer.
• Coordinating requests and documentation needs with financial advisors, clients, accountants, and attorneys.
• Working with officers in reviewing account documentation, administration and investment policies, cash liquidity needs, historical or prospective changes in client situations or activities.
• Preparation of discretionary distribution memoranda.
• Collaborating with the Middle Office during account openings; initiating operational functions to close accounts.
• Processing deposits and disbursements.
• Following up on issues identified during annual account reviews.
• Handling a heavy volume of client and advisor inquiries and requests via phone or email and fulfilling the needs of those requests.
• Focusing on accuracy, organization, and details.
• Participating in client meetings as needed.
• Preparation of special reports, spreadsheets, and correspondence, as needed.
• Assisting in administering trust settlements and/or more complex trust accounts.

Requirements

• High school diploma or GED
• 1+ years of admin experience
• Ability to come on site 3 days a week (Cleveland, OH)

Nice-to-haves

• Bachelor's Degree
• Interest in estate planning, investments, bank compliance and trust regulations such as principal and income accounting
• Experience with Word, Excel, PowerPoint
• Ability to articulate issues and solutions in a client relationship environment
• Project and time management skills preferred
• Interpersonal and problem-solving skills
• Clear verbal and written communication

Benefits

• Stock options
• Health insurance
• Paid time off
• 401(k) matching
• Volunteer time off