TTS Product Manager, AVP

$109,120 - $163,680/Yr

Citigroup - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Credit Intermediation and Related Activities

About the position

The TTS Product Manager, AVP role at Citi is a seasoned professional position focused on product performance management. This role involves developing new techniques and improving processes for product performance, integrating subject matter expertise, and coordinating with various business functions. The individual will evaluate complex issues, implement performance improvement strategies, and collaborate with cross-functional teams to deliver solutions for clients. The position also includes leadership responsibilities, such as coaching new recruits and managing performance evaluations.

Responsibilities

• Partner across product disciplines and assist in the ownership of the product(s).
• Monitor drivers for product performance and manage ongoing performance and maintenance of products.
• Develop new techniques and improve processes and workflows for the product performance team.
• Evaluate complex issues and develop approaches by weighing various alternatives.
• Implement performance improvement strategies focusing on cross-sell and integration.
• Assist sales and relationship managers in identifying client needs and proposing solutions.
• Collaborate with sales teams to identify client opportunities and meet with prospective clients.
• Prepare materials for the Product Approval Program and ensure compliance with global parameters.
• Collaborate with cross-functional teams to deliver solutions for Citi clients.
• Manage the Manager's Control Assessment (MCA) process globally and oversee various tracking processes.
• Draft specifications, requirements, workflows, and procedure documentation as required.

Requirements

• 5-8 years of experience in Product Management and/or Product Development.
• Experience in logistics or industrial verticals with e-commerce solutions preferred.
• Proficiency with PowerPoint and Excel required; proficiency with SharePoint, Databases, and similar technology a plus.
• Demonstrated ability to solve complex problems with sophisticated analytical thought.
• Developed diplomacy skills to guide, influence, and convince others.
• Experience delivering presentations to clients and senior managers.
• A self-starter capable of problem-solving with limited supervision.

Nice-to-haves

• MBA preferred.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Paid time off
• Vision insurance