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Intuit - Naperville Park District, IL

posted about 1 month ago

Part-time - Entry Level
Naperville Park District, IL
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The position at Intuit involves providing expert guidance and tax preparation services to customers, specifically focusing on business tax returns for Partnerships and S Corporations. The role is integral to advancing Intuit's mission of Powering Prosperity Around the World, and it offers the opportunity to shape the direction of TurboTax Live Business. The ideal candidate will have a strong background in business tax preparation, excellent communication skills, and the necessary credentials to assist customers effectively.

Responsibilities

  • Manage complex business tax returns for Partnerships and S Corporations.
  • Provide expert guidance and explanations of tax and technical terms to customers.
  • Prepare and file federal and state business tax returns using commercial tax preparation software.
  • Interact with customers through video and audio tools in a professional manner.
  • Document customer interactions and provide high-quality customer experiences.
  • Utilize government websites and professional resources to deliver accurate tax advice.
  • Participate in pilot testing, projects, and experience validations as needed.

Requirements

  • Strong business tax preparation experience with 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S).
  • Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney.
  • Minimum of 2 seasons of personal tax preparation experience, with at least 30 tax returns per tax year.
  • Bookkeeping experience related to tax preparation is strongly preferred.
  • Experience preparing business tax returns for service industry customers is preferred.
  • Possess or be able to obtain any related state licenses, certificates, permits, or bonds.
  • Active Preparer Tax Identification Number (PTIN).
  • Commit to a minimum schedule of at least 20 hours/week throughout the tax season.
  • Working knowledge of Circular 230.
  • Proficient with technology and solid knowledge of computer operations and software.
  • Strong customer service skills and excellent verbal and written communication skills.

Nice-to-haves

  • Experience in a tax practice or retail setting for compensation.
  • Critical thinking, problem solving, and research skills.
  • Ability to work in a fast-paced environment with minimal supervision.

Benefits

  • Flexible work hours
  • Opportunity to work remotely
  • Professional development opportunities
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