Valor Hospitality Europe Ltd - Franklin, TN

posted 2 months ago

Full-time - Entry Level
Franklin, TN

About the position

THE HARPETH HOTEL The Harpeth Franklin Downtown, Curio Collection by Hilton, is located in the heart of Historic Franklin, just minutes from Nashville. Situated in the cornerstone of Franklin, discover boutique and antique shopping, one-of-a-kind restaurants, live music and historical landmarks, right on our doorstep. The Harpeth is located a short distance to the Cool Springs business district, home of Nissan North American Headquarters, MARS Petcare, Schneider Electric and countless more. The Harpeth offers 119 elegantly appointed guest rooms, with views of historic Franklin or a tranquil courtyard. Enjoy our 55-inch HDTVs, TVs, in-room coffee, WiFi, flexible workspace, robes, slippers, oversized bathrooms, and closets. For events, the Harpeth offers over 5,000 square feet of inspired event space, many with natural light. Grab a hand-crafted cocktail at 1799 bar and experience the best is southern cuisine at 1799 restaurant. If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of history and a small-town vibe, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! THE ROLE POSITION PROFILE: Cleans and performs turndown service in guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. ESSENTIAL JOB FUNCTION: Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms. Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls to have clean and sanitary guest and public restrooms. Replaces towels, soaps and all room amenities and restocks literature and stationery that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests. Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas. Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs. Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled. Lifts mattresses to check for soil or objects between mattresses and under bed. Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows. Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas. Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and associates. Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Performs other duties as assigned, requested or deemed necessary by management. Report any missing articles, items requiring repair, damage or mechanical problems, safety hazards to the Supervisor. Maintains a friendly, cheerful and courteous demeanor at all times.

Responsibilities

  • Cleans and performs turndown service in guest rooms to meet established standards of cleanliness and propriety.
  • Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
  • Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways.
  • Washes shower walls and tub, cleans toilets and stall walls, and wipes exposed pipes to maintain sanitary conditions.
  • Replaces towels, soaps, and all room amenities, restocking literature and stationery as needed.
  • Washes all hard floor areas by hand to remove dirt and soiled areas.
  • Dusts and polishes all furniture, fixtures, and wall hangings, including using a duster to reach vents and ceiling corners.
  • Strips bed of all linen and remakes with fresh linen, checking for cleanliness of bedspreads, blankets, and bed pads.
  • Lifts mattresses to check for soil or objects between mattresses and under the bed.
  • Checks closet for cleanliness and restocks guest room supplies such as hangers, extra blankets, and pillows.
  • Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25lbs and moving heavy furniture as needed.
  • Inspects all door and window locks to ensure they are in working order and alerts management to any unsafe situations.
  • Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and reports deficiencies to management.
  • Secures and maintains custody of equipment, keys, and supplies at all times.
  • Reports any missing articles, items requiring repair, damage, or safety hazards to the Supervisor.

Requirements

  • High school diploma or GED required.
  • No formal experience required for the position, entry-level acceptable.
  • Bar and cocktail experience preferred but not mandatory.
  • Restaurant experience preferred but not mandatory.

Benefits

  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Life insurance
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