Two Notch & Alpine Burger King General Manager

APPLEGREEN USA CENTRAL SERVICES LLC - Columbia, SC

Full-time - Mid Level

Columbia, SC

About the position

The Restaurant General Manager at Applegreen USA is responsible for overseeing the daily operations of a Burger King location in South Carolina. This role focuses on profitability, guest satisfaction, team management, and operational excellence. The GM will lead a team, manage financial outcomes, and ensure compliance with company policies and regulations while enhancing the guest experience.

Responsibilities

• Manage the daily operations of a single restaurant.
• Accountable for the restaurant profit and loss (P&L) and manage towards desired financial outcomes.
• Drive sales through proactive guest service, people development, and operations management.
• Motivate and direct team members to exceed guest expectations with accurate, friendly, and fast service.
• Develop action plans to address and resolve guest issues or concerns.
• Engage with the community to execute local marketing initiatives.
• Inspire the restaurant team through recognition programs.
• Provide coaching and feedback to direct reports to enhance team capabilities.
• Manage restaurant labor and optimize staffing and scheduling.
• Enforce compliance with government regulations, employment laws, and BKC policies.

Requirements

• Must be at least eighteen (18) years of age.
• Strong understanding of P&L management and drivers of restaurant profitability.
• Ability to prioritize work and meet deadlines.
• Demonstrated leadership skills and understanding of guest service principles.
• Available to work a flexible schedule including days, evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.
• Comfortable working in a fast-paced environment.
• Ability to interact positively and professionally with guests and co-workers.
• Willingness to learn all areas of restaurant operations and work multiple stations.
• High School Diploma or GED required.
• 1-2 years of previous quick service restaurant experience, with management experience preferred.
• Previous supervisory experience required.
• Intermediate knowledge of Microsoft Office, including Teams, Excel, and Outlook.