Whatnot - New York, NY

posted 2 days ago

Full-time - Mid Level
Remote - New York, NY
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About the position

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We're building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today. We're innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone. And, we're growing. Whatnot has been one of the fastest growing marketplaces and we're hiring forward-thinking problem solvers across all functional areas.

Responsibilities

  • Partner closely with the Growth, Product, and Engineering teams in China to understand project goals, define design requirements, and deliver innovative solutions tailored to our target audience.
  • Lead the end-to-end design process, from initial research, wireframes, and prototypes to final UI designs, ensuring a cohesive experience across all touchpoints.
  • Conduct and analyze user research to gather insights and apply them to create designs that meet the needs of users across multiple regions.
  • Collaborate with cross-functional stakeholders to ensure design solutions align with business goals, technical requirements, and cultural expectations.
  • Proactively manage feedback loops, iterate based on input, and navigate time zone differences with flexibility and clear communication.
  • Serve as a cultural bridge between US and China teams, ensuring that design language and elements meet market-specific preferences while maintaining a consistent brand identity.

Requirements

  • 5+ years of experience in product design.
  • A strong portfolio demonstrating expertise in interaction design, visual design, and user-centered design principles.
  • Fluent in Mandarin and English, with proven experience in working with teams across China or other APAC regions.
  • Excellent communication skills and a proactive approach to bridging cultural and linguistic gaps within cross-functional teams.
  • Experience working in Growth or customer-centric design teams, with a focus on designing for acquisition, activation, or retention.
  • Comfortable working across time zones, with a demonstrated ability to structure and manage workflows effectively.
  • Proficiency in design tools (e.g., Figma/Adobe Creative Suite) and experience with animation and prototyping.

Nice-to-haves

  • Experience in designing for mobile and web platforms.
  • Familiarity with live auction or ecommerce platforms.

Benefits

  • Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance on both food and wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
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