UI/UX Designer

Core4ce - Arlington, VA

Full-time

Arlington, VA

About the position

Core4ce is seeking a UI/UX Designer to support the Chief Data and Artificial Intelligence Office (CDAO) in enhancing the Department of Defense's (DoD) use of data, analytics, and AI. The role focuses on creating user-centered designs that facilitate decision-making processes from the boardroom to the battlefield, contributing to the development of AI solutions within the DoD.

Responsibilities

• Provide subject matter expertise to support agile development using iterative methodologies.
• Translate user research into actionable user interface requirements and workflows.
• Produce high-quality solutions through wireframes, visual designs, flow diagrams, storyboards, site maps, and prototypes.
• Rapidly iterate on design prototypes and applications for AI/ML tools.
• Develop mock-up solutions for quick implementation.
• Test and validate usability by monitoring metrics and leveraging research for product updates.
• Quantify user activity and visualize application usage data for analysis.
• Apply user-based design principles to support AI solution development.
• Support end-user technical activities by identifying mission goals and user workflows.
• Collaborate with end-users to analyze user stories and identify requirements for capability design.
• Identify processes and issues that can be improved using AI.
• Gather and incorporate end-user feedback to define the broader user experience.
• Design and prototype specific AI or ML solutions based on user needs and behaviors.
• Work closely with Mission and Capability Delivery teams to determine product goals.
• Collaborate on user research, customer testing, and feedback loops.

Requirements

• Bachelor's degree plus 7-10 years of experience, or a Master's degree plus 5 years of experience.
• Experience with usability testing, including test plans, facilitating sessions, and analyzing data.
• Experience in creating and documenting information design concepts through wireframes and prototypes.
• Excellent written and oral communication skills with experience in making presentations to end-users.
• Prior experience conducting user interviews and contextual inquiries.
• Experience with user tracking and metrics tools such as Matomo.
• Experience visualizing user metrics using Qlik and/or Tableau.

Nice-to-haves

• Any usability/UX related certification (e.g., CUA)