UI/UX Human Centered Design (SharePoint Focus)

$76,690 - $92,000/Yr

General Dynamics - Falls Church, VA

Full-time - Mid Level

Remote - Falls Church, VA

10,001+ employees

Transportation Equipment Manufacturing

About the position

The UI/UX Human Centered Design Specialist (SharePoint Focus) role at GDIT involves supporting the modernization of mission-critical applications for the Administrative Office of the US Courts. The position emphasizes user experience design within the SharePoint environment, requiring collaboration with cross-functional teams to enhance user interactions and ensure effective design strategies. The specialist will conduct user research, create documentation, and develop user personas and journey maps to improve the overall user experience.

Responsibilities

• Contribute to user experience (UX) design direction and strategy within the SharePoint environment.
• Create and maintain documentation for activities, recommendations, and decisions.
• Apply knowledge in User Experience Design, including Human Centered Design and User Research, as it relates to SharePoint solutions.
• Assist in creating and delivering User Experience (UX) Research Plans and Outcomes for each use case.
• Participate in discovery activities, including generative research with users and business stakeholders.
• Conduct user experience research studies to understand users' goals, needs, journeys, and pain points with respect to their interaction with SharePoint.
• Collaborate with Product Teams to ensure that new tools or services fit into the existing structure within the SharePoint ecosystem.
• Apply insights from user experience research studies to describe product functionality within SharePoint.
• Support design synthesis activities and help generate insights for improvement.
• Assist in requirements analysis based on User Experience Research, obtaining stakeholder input from internal and external users of SharePoint.
• Develop User Personas to represent user types that have wants and needs related to SharePoint.
• Create Customer and User Journey Maps specific to SharePoint interactions.
• Collaborate with cross-functional teams to ensure a cohesive SharePoint user experience.
• Conduct usability testing sessions to gather feedback on SharePoint designs and apply results to refine designs.
• Create prototypes within SharePoint or using SharePoint-compatible tools to help visualize design concepts.
• Contribute to writing and editing plain language content for Development Teams working on SharePoint features.
• Help maintain consistency and continuity in CMSO within SharePoint, including page layout, menus and navigation, and user flows.
• Craft and deploy design deliverables, including wireframes, low-fidelity prototypes, or interactive web forms specifically for SharePoint.
• Create and update prototypes to conduct facilitated demos or usability testing within SharePoint.
• Develop designs that adhere to the U.S. Web Design System.
• Provide User Experience (UX) Designs that include Low-Fidelity Mockups, UX and Usability test cases, Prototypes, and Customer and User Journey Maps.

Requirements

• A bachelor's degree in a related field with a minimum of five (5) years of professional experience in a user-focused production environment, with experience designing for SharePoint.
• Familiarity with UX, content strategy, and best practices in user-centered design.
• Knowledge of user-centered design processes and methodology.
• Experience with Interaction Design and basic interaction modeling.
• Ability to create user scenarios, user flows, and low-fidelity wireframes.
• Proficiency in wireframing and/or prototyping tools and methodologies.
• Experience in designing web apps and mobile solutions for enterprise platforms, preferably SharePoint.
• Ability to contribute to product strategy and vision discussions.
• Experience in user research, user interviews, surveys, and usability studies.
• Ability to create personas and user journey maps.
• Basic experience in UX analysis to conduct heuristic evaluations.
• Understanding of web analytics and feedback data to inform design decisions.
• Experience in conducting usability tests, including test script development, data collection, and providing design improvement recommendations.
• Good communication and presentation skills.
• Experience in Adobe XD, Axure, Balsamiq, Invision, UXPin, InDesign, Sketch, or Figma.
• Familiarity with usability testing tools.

Benefits

• Medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan with company match
• Flexible work weeks
• Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• 15 days of paid leave per calendar year
• 10 paid holidays per year
• Paid Family Leave program providing up to 160 hours of paid leave
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance