Reserv International - Atlanta, GA

posted 2 months ago

Full-time
Atlanta, GA

About the position

As a Product Manager at Reserv, you will focus on enhancing the in-house adjuster and customer portal known as Glance. This role involves leading the design and development of new features from conception to launch, ensuring exceptional user experiences for adjusters and customers. You will work in a dynamic environment, tackling long-standing challenges in claims management through innovative AI-enabled solutions.

Responsibilities

  • Own the roadmap process for the Glance platform, including user interviews, product discovery, requirements gathering, prioritization, execution, testing, release, and iteration.
  • Coordinate with claims professionals to streamline their workflows and generate tech-enabled efficiencies in the Glance platform.
  • Lead a cross-functional effort to design a forward-looking claims management system that can be phased in over time.
  • Communicate product initiatives across the company at regular all-hands and leadership meetings.
  • Contribute creative and innovative ideas to the broader product team to address challenges in the insurance industry.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 5+ years of experience in product management in a high-performing, fast-paced organization.
  • Demonstrated success in end-to-end design, development, and release of top-tier user experiences.
  • Excellent user research skills, able to translate complex problems into clear workflows.
  • Exceptional analytical and cross-functional communication skills.
  • Experience developing and owning roadmaps, with proven ability to collaborate with cross-functional stakeholders.

Nice-to-haves

  • 3-5 years experience working in the insurtech or insurance industry.
  • Front end design expertise, able to mock designs and workflows for quick iteration.
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