Spellbinders - Phoenix, AZ

posted 2 months ago

Full-time - Mid Level
Remote - Phoenix, AZ
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Based in Arizona, USA, Spellbinders inspires crafters and DIY'ers to pursue a creative life by offering die cutting machines and intricate die designs that cut, emboss, and stencil. Entering the craft and hobby market in 2003, Spellbinders introduced the Wizard™ Universal Craft Tool and a unique, patented collection of dies unlike any introduced before or since. Always on the cutting edge in introducing innovative tools to the market, machines can cut over 50+ materials. Spellbinders product lines include more than 2,500 products, allowing crafters, hobbyists, artists, and teachers to create one-of-a-kind, beautiful art projects. Check us out at spellbinderspaperarts.com. We're looking to expand our digital marketing team to help drive our ecommerce sales channel in the United Kingdom and Europe. The ideal candidate must be a self-starter and have the ability to articulate and champion marketing best practices and standards for the UK and European markets. This role will be based in the United States and will work very closely with our UK fulfillment team. Key responsibilities include managing the ecommerce website using Shopify, which encompasses product loading, merchandising, and managing pages. The candidate will assist in overall marketing strategic planning in the UK and EU markets, manage the overall email and SMS strategy, and be responsible for writing copy and collaborating with the marketing & graphic design team to design email, SMS, social media, paid ads, and on-site merchandising assets. Additionally, the role involves building and managing detailed automated email flows to drive maximum revenue, implementing a lead profiling or scoring system, driving A/B testing and optimization, measuring and reporting performance of all digital marketing campaigns, and identifying trends and insights to optimize spend and performance based on the insights.

Responsibilities

  • Manage ecommerce website using Shopify, including product loading, merchandising, and managing pages.
  • Assist in overall marketing strategic planning in the UK and EU markets.
  • Manage overall email and SMS strategy in the UK and EU markets.
  • Write copy and collaborate with the marketing & graphic design team to design email, SMS, social media, paid ads, and on-site merchandising assets.
  • Build and manage detailed automated email flows to drive maximum revenue.
  • Implement an evolved lead profiling or scoring system to evaluate activity, engagement, and affinity.
  • Drive A/B testing and optimization to improve email effectiveness.
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Identify trends and insights and optimize spend and performance based on the insights.
  • Brainstorm new and creative growth strategies.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
  • Collaborate with outside agencies and other vendor partners.
  • Evaluate emerging technologies and provide thought leadership for adoption where appropriate.

Requirements

  • 3+ years of relevant email marketing or ecommerce experience.
  • Solid understanding of Shopify, Klaviyo (or similar ESP), current marketing apps, tools, and strategies.
  • Ability to lead integrated digital marketing campaigns from concept to execution.
  • Excellent verbal and written communication skills.
  • Strong analytical skills and data-driven thinking.
  • Ability to manipulate data from various lists and database sources; csv and .xls files for segmented campaigns.
  • Experience in working with Microsoft Suite & Adobe Creative Suite software.
  • Basic knowledge of HTML, CSS, and JavaScript development and constraints.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Nice-to-haves

  • Experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate.
  • Ability to interact daily with the US-based team.

Benefits

  • Health savings account
  • Health insurance
  • Dental insurance
  • 401(k)
  • Flexible spending account
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Retirement plan
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