Undergraduate Healthcare Administrator

Altheda Medical Center - McKees Rocks, PA

Part-time - Entry Level

McKees Rocks, PA

About the position

The Undergraduate Healthcare Administrator at Altheda Medical Center is a part-time role focused on supporting operations and workflows across clinical and administrative departments. The position aims to enhance patient-centered care by managing patient interactions and ensuring compliance with healthcare regulations. This role is ideal for students pursuing a degree in healthcare administration or related fields, providing an opportunity to gain practical experience in a multi-specialty medical practice.

Responsibilities

• Manage patient check-ins and check-outs, ensuring a seamless front-desk experience.
• Welcome patients and visitors in person or via phone; answer or direct inquiries professionally.
• Maintain appointment schedules by notifying providers of patient arrivals and reviewing service schedules.
• Organize patient flow and manage scheduling systems.
• Handle patient records in compliance with HIPAA and other regulatory standards.
• Prepare patient rooms, ensuring proper setup of instruments and equipment as per protocols.
• Support patient care by assisting with intake forms, gathering health histories, and organizing files.
• Conduct insurance verification and assist with billing inquiries.
• Assist with interdepartmental communication to ensure smooth clinical and administrative operations.
• Maintain strict confidentiality of patient and company information.

Requirements

• Currently pursuing a Bachelor's degree in healthcare administration, public health, business, or a related field.
• Exceptional customer service and phone etiquette.
• Strong organizational and multitasking skills in a fast-paced environment.
• Proficiency in Microsoft Word and Excel.
• Familiarity with medical/psychiatric terminology preferred but not required.
• Excellent verbal and written communication skills.

Nice-to-haves

• Familiarity with medical/psychiatric terminology preferred but not required.

Benefits

• Flexible schedule
• Competitive salary + bonus
• Wellness initiatives including complimentary aesthetic and wellness services
• Opportunities for training, mentorship, and career progression