Producers National Corporation - Chicago, IL
posted 4 months ago
As an Underwriter I at Producers National, you will play a crucial role in delivering exceptional service to our customers and agency partners. This position requires you to work closely with other underwriting team members to develop and apply your knowledge of our products, underwriting practices, policies, and guidelines. Your primary goal will be to ensure a profitable book of business while maintaining high standards of customer service. You will be responsible for managing a high volume of inquiries from customers and agents, ensuring that each interaction is handled with professionalism and efficiency. In this role, you will review, document, and underwrite new and renewal policy transactions. Utilizing your independent judgment and initiative, you will support business goals by reviewing underwriting requirements and referring applications or endorsement requests for further analysis when necessary. Proper documentation of the underwriting decision-making process is essential, and you will be expected to investigate any discrepancies in the information gathered during the underwriting process. Additionally, you will take appropriate action on required reports, endorsement requests, service requests, and general correspondence. Communication is key, as you will need to interact with agents and customers to obtain necessary information for underwriting risks and to address any issues that may arise. Building and maintaining effective business relationships with agents and internal and external customers is vital to your success in this position. You will also be responsible for ensuring compliance with underwriting rules, guidelines, and governmental regulations, acting within your level of authority. As part of your duties, you may provide guidance and support to Underwriting Customer Service Representatives and Team Leads, and you will be expected to meet or exceed the Key Performance Indicators set for Underwriter I.