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Wells Fargo - Chandler, AZ
posted 2 months ago
About the position
Wells Fargo is seeking an Underwriting Associate in the Unsecured Lending Operations as part of Credit Services. This role involves reviewing, analyzing, approving, and underwriting individual consumer requests and products while adhering to company and industry guidelines. The Underwriting Associate will interact with customers and partners, ensuring credit files are compliant and current, and will be responsible for making informed credit decisions based on various financial documents.
Responsibilities
- Review, analyze, approve, and underwrite routine individual consumer requests and products.
- Review credit applications, credit bureau information, collateral valuation, tax returns, and financial statements to recommend or approve requests.
- Assist with calculations and preparation of reports for review.
- Respond to customer inquiries and credit decisions.
- Ensure credit files are current, complete, and compliant with company standards.
- Contact customers and partners to gather information for decision-making and explain rationale behind credit decisions.
- Provide information to team, managers, and customers related to inquiries.
- Engage in load balancing and cross-functional training.
- Prevent first-party fraud through diligent review.
Requirements
- 6+ months of underwriting, loan processing, originations, or closing experience, or equivalent demonstrated through work experience, training, military experience, or education.
- Strong analytical skills with high attention to detail and accuracy.
Nice-to-haves
- 1+ year of customer service experience.
- 1+ year of call center experience.
- Ability to provide strong customer service and develop customer relationships.
- Adaptable to a flexible, production-oriented environment.
- Ability to adapt to change and work well within a competitive, team-based environment.
- High volume underwriting experience.
- Credit card underwriting experience.
- Ability to clearly explain and document rationale for a credit decision.
- Basic Microsoft Office skills.
Benefits
- Full-time position with overtime opportunities.
- Flexible scheduling including weekends as needed.
