Amynta Group - Lenexa, KS

posted 2 months ago

Full-time
Lenexa, KS

About the position

The Operations Specialist is a key part of the production underwriting capabilities of Amynta Dealer Solutions. This position leads projects, identifies solutions, and executes individual process tasks within the insurance policy lifecycle. The Operations Specialist will focus on improving the functionality of our production underwriting team. Amynta Dealer Solutions is Amynta's leading dealer program offering a full suite of industry-leading property, casualty, and specialty products for dealerships within multiple industry verticals. Our team is growing, and we are looking for individuals with insurance experience or the right passion for taking care of customers. The Operations Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA, or agent side. We are also willing to train the right candidate. If you have a growth mindset, individual accountability, critical thinking, and are detail-oriented, we would love to talk with you about joining our team. As we grow, there will be additional personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives in our underwriting, sales, marketing, data analytics, or operation management teams. If you love to drive creative solutions, want to help people, and want to be part of a dynamic team, please apply.

Responsibilities

  • Lead projects to improve the functionality of our production underwriting team.
  • Support the underwriting team with insurance policy lifecycle tasks.
  • Develop process and operation documentation.
  • Identify creative solutions to improve underwriting and operational efficiency.
  • Become a power user of our online policy management platforms to deliver creative solutions and new operational procedures.
  • Run and distribute monthly management reporting.
  • Identify and solve billing and policy issues for agent partners.
  • Identify and solve issues within the insurance policy lifecycle.
  • Monitor and update project management templates in Microsoft Teams and communicate to key stakeholders.
  • Clearly and amicably communicate with internal and external teams.
  • Engage with all levels of leadership to solve problems.
  • Set up internal and external meetings.
  • Research carrier filings via online tools.
  • Assist in the development of internal and external materials.
  • Support production leadership with agency management.
  • Support business unit leadership with presentations and special projects.

Requirements

  • Great attention to details
  • Critical thinking and analytical skills
  • Proficiency with Excel, PowerPoint, and Word
  • Ability to multitask and manage your time productively
  • Ability to complete individual task work
  • High organizational skills
  • Ability to work well with deadlines
  • Customer-centric mindset
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