CACI International - Shaw Air Force Base, SC
posted about 2 months ago
CACI has an exciting and immediate opportunity for a Unified Collaboration Architect and Design Engineer to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. Shaw AFB is conveniently located, with a 2-hour drive to Charlotte, NC to the north, Myrtle Beach to the east, and Charleston, SC to the south. This role is ideal for those who want to use their advanced IT skills to support national security, utilizing leading-edge technology to sustain and defend the networks used by Air Force warfighters in the CENTCOM theater. The program offers opportunities for upward and lateral mobility, allowing movement into positions of increased responsibility or lateral shifts across work centers to apply expertise in other disciplines. In this role, you will engineer, design, and implement Unified Communications/Collaboration voice networks, systems, and services, including Cisco Unified Communications Call Manager, Cisco Unity, and related technologies. You will identify and troubleshoot VoIP call-routing and voice/video quality issues, recommending and implementing mitigation strategies. Additionally, you will troubleshoot escalated issues to identify and repair complex network issues for WAN, LAN, and Voice/Video, analyze metrics to recognize sub-par network performance, and develop reports and trend analysis documentation on bandwidth and network security incidents. You will also be required to provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision-makers, develop and review detailed or complex technical documents, and provide on-call support after hours, on weekends, and holidays. There may be a requirement to deploy/travel to OCONUS locations in the USCENTCOM AOR to support operations, projects, and training as required, with travel to CONUS locations as necessary.