Unified Communications and Collaboration Network Engineer - active Top Secret clearance

V2X Limited - Springfield, VA

Full-time - Mid Level

Springfield, VA

10,001+ employees

About the position

The Unified Communications and Collaboration (UCC) Network Engineer at V2X is responsible for managing and maintaining the enterprise's unified communications and collaboration capabilities. This role requires an active Top Secret clearance and involves working closely with networking and end-user support teams to ensure optimal performance of collaboration tools and services.

Responsibilities

• Building, implementing, operating, and maintaining the organization's suite of collaboration tools including Cisco Unified Communications Manager and associated applications.
• Providing operations and maintenance support to enterprise networking services and devices including Cisco products and networking devices.
• Monitoring UCC system, tools, and network statuses, optimizing system performance, conducting troubleshooting, and remediating issues.
• Maintaining UCC components by tracking product upgrades and coordinating patching events with the IT operations team.
• Drafting Requests for Changes (RFC) and analyzing requests submitted by IT counterparts.
• Developing system documentation including diagrams, topology charts, and standard operating procedures.
• Developing presentations and reporting statuses/updates to senior CIO leadership.

Requirements

• 5 or more years of experience supporting an enterprise WAN as a UCC or network administrator/engineer.
• Hands-on proficiency in deploying, troubleshooting, and maintaining Cisco's Unified Communications Manager and related tools.
• Experience applying Government standard security configurations based on SRGs and STIGs.
• Ability to develop technical documentation such as standard operating procedures and design documents.
• Excellent written and verbal communication skills.

Nice-to-haves

• Possesses a collaboration certification (e.g., Cisco Certified Specialist - Collaboration Core, CCNP Collaboration).
• Experience with administering and troubleshooting Cisco-based hardware and operating systems.
• Knowledge of secure encrypted networking devices and communication circuits.
• Experience with Cisco data center networking technologies.
• Utilizing scripting languages and tools for automation.

Benefits

• Medical, Dental, Vision, 401(k), Life, AD&D, Short Term Disability, Long Term Disability, and other ancillary plans.
• Paid Time Off (PTO), Holidays, Bereavement, and Jury Duty.