Uniformed Loss Prevention Customer Service Associate

$33,280 - $39,832/Yr

Marshalls - Sacramento, CA

Full-time

Sacramento, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Uniformed Loss Prevention Customer Service Associate at Marshalls plays a crucial role in ensuring the safety and security of the store environment while providing excellent customer service. This position involves monitoring store activities, preventing theft, and assisting customers in a friendly and professional manner. Associates are expected to embody the company's values of honesty, integrity, and respect, contributing to a positive shopping experience for all customers.

Responsibilities

• Monitor store activities to prevent theft and ensure a safe shopping environment.
• Provide excellent customer service by assisting customers with inquiries and concerns.
• Collaborate with team members to maintain a secure and welcoming atmosphere in the store.
• Report any suspicious activities or incidents to management promptly.
• Participate in training and development programs to enhance skills and knowledge.

Requirements

• High school diploma or equivalent.
• Previous experience in loss prevention or retail security is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Basic understanding of security protocols and procedures.

Nice-to-haves

• Experience in customer service roles.
• Knowledge of retail operations and inventory management.

Benefits

• Competitive pay range of $16.00 to $19.15 per hour based on skills and experience.
• Opportunities for career advancement within the TJX family of brands.
• Employee discounts on store merchandise.