Unit Clerk

Memorial Hermann • Cypress, TX

436d

About The Position

The Unit Clerk plays a vital role in providing clerical support within a patient care unit, ensuring efficient operations related to patient admission, discharge, and administrative tasks. This position involves a variety of responsibilities including managing patient records, answering telephones, and facilitating communication between patients, families, and healthcare staff. The Unit Clerk is essential in creating a welcoming environment and supporting the overall patient experience in the Emergency Room.

Requirements

• One (1) year of extensive public contact/customer service experience.
• Ability to perform clerical duties using a personal computer.
• Knowledge of filing, forms completion, and record-keeping.
• Demonstrated working knowledge of medical terminology.
• Strong organizational ability and customer service management skills.
• Ability to understand verbal and written instructions and communicate clearly and effectively.

Responsibilities

• Provides clerical support on a patient care unit by preparing charts, forms, and menu requests.
• Performs reception duties, answering telephones, relaying messages, and contacting patients' families and physicians as needed.
• Supports and maintains a variety of non-clinical and ancillary services of assigned patient care units.
• Greets visitors and manages patient call light processes to ensure patient needs are met.
• Compiles statistics and data for reporting purposes and maintains census reports.
• Receives physicians and visitors on the unit, creating an environment of service.
• Ensures appropriate patient flow by admitting, transferring, and discharging patients in the computer system.
• Schedules patient testing and assists in ordering and serving patient meals.
• Prepares, fills, and reconciles supply orders and enters charges for services into the computer system.
• Promotes individual professional growth and development by meeting education and skills competency requirements.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: No Education Listed