Unit Operations Coordinator Overnight

$32,864 - $54,288/Yr

Children's Minnesota - Minneapolis, MN

Part-time - Entry Level

Minneapolis, MN

Nursing and Residential Care Facilities

About the position

The Unit Operations Coordinator at Children's Minnesota plays a crucial role in providing exceptional customer service to families, staff, providers, and visitors. This position involves answering inquiries, problem-solving, and ensuring a welcoming environment. The coordinator acts as a liaison between departments, supports patient care, and provides administrative assistance, while also serving as a technology resource for the unit.

Responsibilities

• Provide exemplary customer service to families, staff, providers, and visitors in-person and by phone.
• Answer questions promptly and accurately, and problem-solve as needed.
• Respond to phone calls that come into the units and arrange for deliveries to patient rooms.
• Direct visitors to their destinations and maintain a safe, welcoming environment.
• Support patient care on the unit and provide overall administrative support.
• Act as a technology resource for the unit and coach others on hospital technology systems.
• Float to other hospital departments as needed based on demand.

Requirements

• High school diploma preferred.
• 1 year of experience in a patient care setting preferred.
• Outstanding professional and positive customer service skills.
• Exceptional problem-solving skills.
• Strong computer skills, including Microsoft Word and Excel.
• Competent with basic medical terminology.
• Excellent interpersonal, written, and verbal communication skills in English.
• Self-directed, organized, and able to multitask.

Nice-to-haves

• Experience with hospital technology systems.
• Ability to work independently and within a team.

Benefits

• Competitive salary range of $32,864 - $54,288 per year.
• Opportunities for professional development and training.