This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Ochsner Health - Lafayette, LA
posted about 2 months ago
About the position
The position involves assisting with the admit, discharge, and transfer functions of the assigned unit at Ochsner Health. The role includes providing clerical support, managing communications, and ensuring timely responses to requests from patients, families, and staff. The individual will serve as a Patient Experience Ambassador and will be responsible for maintaining accurate unit charges and adapting communication styles to meet the needs of diverse patient populations.
Responsibilities
- Provides clerical support for the department.
- Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
- Serves as Patient Experience Ambassador for the unit.
- Assesses EPIC chart reports to ensure proper unit charges.
- Adapts behavior to the specific patient population, including respect for privacy and communication style.
- Performs other related duties as required.
Requirements
- High School diploma or equivalent required.
- Certification in Basic Life Support (BLS) from the American Heart Association within 90 days of hire at Community Hospitals, unless designated on Regulatory Grid.
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills.
- Proficient with Windows-style applications and various software packages specific to role.
- Strong interpersonal skills and thorough understanding of current medical terminology.
- Self-directed with the ability to work independently and exercise sound judgment in difficult situations.
- Strong organizational, planning, and time management skills.
Nice-to-haves
- Experience in the healthcare industry preferred.
