Unit Secretary - Adult Emergency Department FT 7p-7a

Virtua Health - Voorhees Township, NJ

Full-time - Entry Level

Voorhees Township, NJ

Hospitals

About the position

At Virtua Health, we are dedicated to providing exceptional care to our community, and the Unit Secretary plays a crucial role in ensuring the smooth operation of the Adult Emergency Department. This position involves performing a variety of clerical and secretarial duties that are essential for maintaining patient and operational records within the nursing unit. The Unit Secretary is responsible for processing and maintaining clerical information, responding to and screening telephone messages, and referring requests regarding patient information to the appropriate personnel. This role also includes assisting with the coordination of patient flow, unit rounding, and ensuring visitor security, all of which are vital for the efficient functioning of the department. In addition to clerical tasks, the Unit Secretary is tasked with maintaining the electronic medical records of patients, ensuring that all charts and records are complete and accurate. This includes communicating with healthcare providers regarding consults and facilitating the admission, discharge, and transfer status of patients. The position also requires coordination of patient transportation to external facilities or discharge to home, which is critical for patient care continuity. Furthermore, the Unit Secretary is responsible for maintaining supplies and equipment, placing orders for services, and coordinating with Environmental Support Services as needed. This role is not only about managing paperwork but also about being a key point of contact for patients, families, and staff. The Unit Secretary must demonstrate a professional demeanor and possess strong interpersonal skills to communicate effectively and courteously with all levels of staff and customers. The ability to multi-task and manage various responsibilities simultaneously is essential in this fast-paced environment.

Responsibilities

• Processes and maintains clerical information on the unit.
• Responds to, screens, and refers telephone messages and requests regarding patient information and unit operation to the appropriate personnel.
• Assists with coordination of patient flow, unit rounding, and visitor security.
• Maintains patient's electronic medical record, ensuring completeness and accuracy of patient charts and records.
• Communicates consults by contacting providers and facilitates admission, discharge, transfer status.
• Assists with coordination of patient flow including coordination of patient transportation to external facilities or discharge to home.
• Maintains supplies, equipment, and places orders for service, coordinating with Environmental Support Services as required.

Requirements

• Basic computer skills (word processing, data entry), with ability to quickly learn and become proficient using Unit computer systems.
• Understanding/familiarity of medical terminology or ability to quickly learn in order to process and maintain accurate medical records.
• Professional demeanor and strong interpersonal skills demonstrating the ability to communicate clearly, effectively, tactfully, and courteously with customers and staff on all levels.
• Ability to multi-task effectively.
• 1-2 years secretarial or administrative assistant experience in a medical setting is preferred.
• High school graduate or equivalent.

Nice-to-haves

• Additional coursework in the medical support field is preferred.